Multi-site restaurant platform

Employees used a mobile product to order. Partner organisations needed access through their own identity systems. Restaurant teams worked through operational paths. Event customers entered through a different commercial flow that continued into management and invoicing.

The challenge was not to make every path identical. It was to give each audience a clear journey while keeping their work connected to one service and administration layer.

I built the mobile experience and the backoffice authentication layer. I implemented SAML SSO for partner organisations so their people could use existing identity systems instead of a parallel account flow.

I also worked on POS integration and the supporting services around it, daily and weekly menu-management workflows, and event ordering, management, and invoicing as a contributor.

Event ordering was not just another checkout screen. It needed to remain connected to management and invoicing without becoming a separate tool beside everyday restaurant service.

That same principle applied to partner access and menu work: cross-system complexity belonged at the right boundary, while each audience retained a coherent path through the product.